Webinar resource
On Wednesday 16 July 2025, NHS Resolution held a national journey to improvement webinar. The event was commenced with an introductory message from Megan Bidder (Director of Safety and Learning) and chaired by Caroline Latham-Parker (Safety and Learning Lead), who welcomed speakers from member trusts to share their improvement work aimed at strengthening engagement with patients’ families and staff.
We were also delighted to welcome Sarah Land from PEEPS, the charity supporting families who have a baby diagnosed with hypoxic-ischaemic encephalopathy (HIE), to represent the patient voice. Sarah kindly shared her family’s journey and how that led to the formation of the PEEPS charity and through this work was able to share what matters to the families they support:
The recording will be of interest to those looking for inspiration and examples of engagement with patients, families and staff to improve healthcare services.
Thank you to everyone that attended this successful and rewarding webinar.
Speaker biographies and presentations
Read more about our speakers here
- Informed consent, communication and culture within a maternity unit – Royal Cornwall Hospitals NHS Trust
- Engaging with families and listening to feedback to inform improvements to Early Notification Scheme – NHS Resolution
- HIE awareness and support – PEEPS
- You said, we did – Gateshead and beyond – Gateshead Health NHS Foundation Trust
- Duty of Candour and consent – NHS Resolution
If you have a safety improvement project that you would like to share, please let us know by contacting nhsr.safety@nhs.net.
We’re excited to announce the launch of our new Early Notification (EN) Scheme Future NHS workspace. Created to support collaboration, share resources and update on EN scheme developments.
