Webinar resource
On 10 April 2024 NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, hosted a virtual forum series on learning from claims to promote reflection and improve patient care.
The purpose was to raise awareness of the support offered by NHS Resolution and as your General Practice indemnifier along with the Northwest panel firms; Weightmans, Hempsons, and Hill Dickinson.
This recording will be of interest to both clinical and non-clinical staff involved in patient care across primary and urgent care.
The format was interactive, with presentations followed by questions and panel discussion.
Slides:
Primary care claims webinar series – session 1
Programme:
Seeking support for claims | Hempsons
Q&A panel discussion
Contributors:
Patricia Roe – Partner | Hempsons
Dr Anwar Khan – Senior Clinical Advisor for General Practice| NHS Resolution
This was the first of a series of 4 events which build on supporting you to manage and reflect on claims, by examining an illustrative claim in depth using approaches used in mock inquests and end with a review of system-wide risks involved in prescribing.





