Browse our resources
We hold one of the largest databases of healthcare related compensation claims in the world, complemented by data on practitioner performance concerns and the causes of contracting disputes in primary care. This is more than 25 years’ worth of data on concerns raised about NHS care.
We have a duty to use this information responsibly to drive positive change for patients and staff.
Our resources section is here to support the early resolution of contracting disputes, improvements in patient safety, a reduction in harm and a reduction in claims.
You can search for resources by topic (such as diabetes, general practice, emergency medicine, spinal infections, maternity), or by the type of resource you would like to view (such as report, video, presentation, animation).
If you would like any further information, please contact us via our contact webpages.
Case story
Maternal Multimorbidity
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual webinar: National Mental Health Networking
NHS Resolution Safety and Learning team hosted its first National Mental Health Networking Forum, a bi-annual event for networking and collaboration to share best practice nationally. We Discussed: National Mental Health Clinical Negligence claims Creating conditions for learning from deaths in mental health inpatient services …
Webinar
Maternity (Perinatal) Incentive Scheme (MIS) year 7 launch event – recording and slides available
On Monday 28 April 2025, we hosted a half day online event alongside expert speakers, sharing crucial updates on scheme changes for Year 7. It was great to be joined by 675 attendees including representatives from NHS trusts, and regional and national teams, all …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum – 25 March 2025
The Safety & Learning Team hosted the South Region Members Networking Forum on Tuesday 25th March 2025. The presentation kick starting this our second Forum for the South was by Justine Sharp and Abigail Fogarty from NHS Resolution’s Safety & Learning Team in London. Their …
Case story
The role of pre-hospital care in maternity cases
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Suspected ‘large for gestational age’ baby
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Webinar
Virtual forum: Midlands and East Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the Midlands & East Region Members Networking Forum on Tuesday 21st January 2025. The meeting was chaired by Henrietta James-Hill, Associate Safety and Learning lead for Midlands and East region. We were joined by Amuthan Ramakrishnalal, Senior EN Case Manager …
Learning resource
Learning from staff claims relating to exposure of substances hazardous to health
Introduction In healthcare environments, staff members can become exposed to substances hazardous to health as part of their day-to-day work that can lead to adverse outcomes to health. By sharing our claims data as a catalyst for learning, we aim to encourage improvements in reducing …
Webinar
Virtual forum: South Region Safety and Learning Networking Forum
The Safety & Learning Team hosted the South Region Members Networking Forum on Wednesday 11th December 2024. Speakers included Naomi Assame, NHS Resolution Deputy Director of Safety & Learning who presented the recently published ‘Learning from Workplace Violence’ report and Abigail Fogarty, NHS Resolution Associate Safety …
Webinar
Virtual forum: Complex Mental Health Presentations in Pregnancy – care, capacity and the role of the court
NHS Resolution in collaboration with Weightmans hosted a virtual forum on Complex mental health presentations in pregnancy. This forum was held regionally in London to consider best practice and share learning across organisations. We discussed: Introduction to Safety and Learning; agenda outline. Overview of London …
Webinar
Virtual forum: Digital Innovation in Healthcare
On 5 November 2024, NHS Resolution’s Safety and Learning team, in collaboration with legal firms Capsticks, Clyde & Co and Kennedys, hosted a virtual forum on digital innovation in healthcare. The speakers shared useful insights on their transformation journeys using digital innovation and automation, legal …
Report
Learning from workplace violence claims within the NHS: A thematic review
This important report, produced by NHS Resolution in collaboration with the Social Partnership Forum and NHS England amongst others, reveals the higher-than-average risk of experiencing workplace violence for those working within the NHS. To protect our staff and clinicians, who together represent one of the …
Webinar
Virtual forum: Taking action to improve patient safety in primary care
On 13 September 2024 NHS Resolution’s Safety and Learning team, in collaboration with HSSIB and NHS England hosted a virtual forum, on the benefits of implementing safety science in primary care, responding to patient safety incidents and the support available to staff working in general …
Case story
Neonatal jaundice
This is an illustrative case story based on clinical negligence cases involving neonatal jaundice. The aim is to share the learning from these claims and highlight national guidance.
Case story
Consideration of meconium as a risk factor in labour
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Placental abruption
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff.
Faculty of Learning resource
Webinar
Virtual forum: Dispelling the myth-towards safer practice
This year, NHS Resolution’s Safety and Learning and North West 3 Claims team, in collaboration with the NW panel law firms, hosted their first primary and urgent care webinar series on learning from claims to promote reflection and improve patient care. The four-part series began …
Case story
Communication and language challenges when English is not a mother’s first language
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Case story
Fetal growth restriction
This case story is illustrative based on a range of examples of real events. NHS Resolution is sharing the experience of those involved to help prevent a similar occurrence happening to patients, families and staff. As you read about this incident, please ask yourself: • …
Faculty of Learning resource
Animation
The Early Notification Scheme animation
We have published an animation designed to explain what our Early Notification Scheme does. As part of our third strategic objective, to collaborate to improve maternity outcomes, and ongoing consideration for how the EN scheme should be developed, we’ve been working closely with our Maternity …
