Preventing surgical burns
From 1 April 2009 to 31 March 2019, NHS Resolution were notified of 631 clinical negligence claims relating to surgical burns to patients. Out of these 631 claims, 459 were settled, 58 were unmeritorious and 114 are still open. This has led to NHS Resolution …
Watch Being fair – Webinar with Suzette Woodward
Suzette Woodward, co-author of ‘Being Fair, talks about supporting a just and learning culture for patients and staff following incidents in the NHS.
Read more [Continue reading] Watch Being fair – Webinar with Suzette Woodward
Watch Alan’s story – Saying sorry
This video tells Alan’s story of an incident in a hospital and the valuable response from staff.
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Read Alan’s story – Supporting material
This presentation accompanies the video: Alan’s story – Saying sorry.
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Understanding NHS Resolution data
We frequently receive requests for data held in our claims management system. We have produced a document to help those making requests better understand the range of data that we hold, the constraints around what information we can provide and some commonly used terms.
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