Cauda equina syndrome
From January 2008 to December 2018, NHS Resolution received 827 claims for incidents of cauda equina syndrome. Out of these 827 claims, 340 were settled with damages, 212 were without merit and 275 remain open.
Primary Care Appeals – termination of primary dental services contracts
This guidance note focuses on NHS Resolution’s determinations of applications for dispute resolution against dental termination notices. Its purpose is to provide guidance based on past decisions.
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Supporting general practice – What to do if you receive a complaint or a claim
This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
Supporting general practice – Consent
This video looks at the criteria that need to be met in order for patient consent to be legally valid. Advice is provided on how to ensure practitioners obtain legally valid consent. It is part of a series of videos aimed at supporting general practice …
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Supporting general practice – Administrative errors
This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …
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Supporting general practice – Medical record keeping
This video outlines the key components of good medical record keeping and highlights common mistakes to avoid. It is part of a series of videos aimed at supporting general practice by sharing learning from claims. Other videos in the series will appear here in the coming …
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Guidance to parties on Premises disputes
On 19 May 2020, NHS Resolution amended the guidance issued to parties involved in PCD cases regarding submissions and evidence in order to facilitate the efficient and effective determination of disputes. The guidance (as detailed below) is set-out in first-step letters to parties seeking submissions.
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Intermittent auscultation (IA) of the fetal heart rate in the second stage of labour
This case story is fictional but is a reflection of cases submitted to the NHS Resolution Early Notification scheme. The purpose is to share the experience of those involved to help prevent similar occurrences happening to patients, families and staff. It should prompt organisations to …
