An introduction to the Existing Liabilities Scheme for General Practice (ELSGP)
A short animation explaining the scope of NHS Resolution’s Existing Liabilities Scheme for General Practice.
Protected: Working to prevent avoidable venous thromboembolism
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Supporting general practice – Common pitfalls
This video looks at three diseases where GPs often miss the diagnostic signs resulting in late referrals: cauda equina, colorectal cancer and subarachnoid haemorrhage. Clinical symptoms to be aware of in these diseases are highlighted. It is part of a series of videos aimed at …
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Supporting general practice – What to do if you receive a complaint or a claim
This video outlines what you should do if you receive a complaint or claim. You are taken through each step in a range of situations, including receiving a letter of complaint or a request for records and court proceedings. It is part of a series …
Supporting general practice – Administrative errors
This video looks at common administrative errors in general practice that give rise to claims. Steps that can be taken within practices to mitigate the risk of these errors are highlighted. It is part of a series of videos aimed at supporting general practice by …
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Factsheet 6: Primary Care Appeals statistics 2019/20
This Factsheet provides statistical information on the various workstreams.
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Supporting general practice – Consent
This video looks at the criteria that need to be met in order for patient consent to be legally valid. Advice is provided on how to ensure practitioners obtain legally valid consent. It is part of a series of videos aimed at supporting general practice …
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Cauda equina syndrome
From January 2008 to December 2018, NHS Resolution received 827 claims for incidents of cauda equina syndrome. Out of these 827 claims, 340 were settled with damages, 212 were without merit and 275 remain open.
