Case investigator

Click here to see all our training courses.

The course is interactive and uses case studies to explore and develop the key skills and knowledge required by case investigators.

Below is the course content we would look to cover, however we can tailor our courses to meet the national framework and procedural requirements for any healthcare setting.

Sector and Jurisdiction

We offer training courses for primary and secondary care in England, Northern Ireland and Wales. Upon request we would be happy to discuss if you have specific needs or requests.

Objectives

By the end of the course, delegates will be able to:

• explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
• explain why the decision to investigate is made and suggest other options to resolve performance concerns
• describe roles and responsibilities for those involved in investigations
• plan for an investigation which meets national requirements
• describe the principles of robust and meaningful terms of reference and know how to work within them
• collect, review and weight evidence
• conduct an investigative interview using a structured approach, including the PEACE model
• recognise the key skills and attributes of a case investigator
• recognise their own limits of competence and access sources of support and expertise
• reference relevant national/local standards
• write an investigation report with conclusions
• describe the potential legal challenges to an investigation

Course topics

• dealing with concerns about a practitioner’s practice
• investigation roles and responsibilities
• starting the investigation
• gathering evidence
• interviewing witnesses
• report writing
• supporting the practitioner
• responding to legal challenges
• support for case investigators

Prices

Prices are current at the time of publishing but may be subject to change.

Face-to-Face:

NHS Trust or Foundation Trust in England: £600 per delegate (no VAT)

Others: £600 + VAT per delegate

Virtual:

NHS Trust or Foundation Trust in England: £500 per delegate (no VAT)

Others: £500 + VAT per delegate

Interested in this training course?

Please email nhsr.adviceeducation@nhs.net, to inform us of your interest and we will contact you when the next training course dates are released.