Covid-19 and business continuity
As the country continues to deal with the Coronavirus (Covid-19) outbreak, NHS Resolution has been closely following government guidance and putting in place business contingency plans that ensure the safety and wellbeing of our workforce whilst also enabling us to continue to serve the NHS …
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Case of Note: Mordel v. Royal Berkshire NHS Foundation Trust (High Court, 8 October 2019 – Jay J.)
This was a claim for ‘wrongful birth’. Ms. Mordel, whose first language was Polish although she spoke good English, became pregnant in 2014 and had her booking appointment with a community midwife at her GP’s surgery on 23 June. She agreed to undergo all six …
Resolving concerns about behaviour
We support the fair and effective management and resolution of concerns about practitioner behaviour, which account for some 60 per cent of cases that are dealt with by the Practitioner Performance Advice service. We can offer support to healthcare organisations on behavioural concerns across the …
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Healthcare Professional Alert Notices
We are responsible for the management of the Healthcare Professional Alert Notices (HPANs) system. This is a system where notices are issued by us to inform NHS bodies and others about health professionals who may pose a significant risk of harm to patients, staff or …
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The maternity incentive scheme year two results
The maternity incentive scheme was launched by NHS Resolution at the end of 2017. Trusts that successfully achieve all of the ten safety actions recover not only their contribution to the maternity incentive fund, but also a share of any unallocated monies. Unsuccessful trusts are …
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Mediation in healthcare claims – an evaluation
NHS Resolution has undertaken an evaluation of its claims mediation service to address the following issues: determine mediation’s efficacy as a resolution tool; understand when mediation is most effective as an intervention; and inform the next mediation procurement exercise The following findings were made from …
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Claims mediation panel procurement
NHS Resolution has launched the procurement of its claims mediation panel, with a closing date of Monday 9 March 2020. The aim is to bring patients and the NHS together to resolve disputes without the need for litigation. All NHS trusts in England are members …
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NHS Resolution joins national alliance to combat workplace bullying
NHS Resolution is proud to announce its membership of an multi-organisation alliance against bullying, undermining and harassment in the NHS. The anti-bullying alliance, supported by the Secretary of State for Health and Social Care, is an informal group of organisations committed to stamping out bullying …
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