General practice in focus
Since the launch of our general practice indemnity schemes in April 2019 and April 2020, we have been committed to supporting beneficiaries of these schemes, including through the sharing of learning from claims. To do this we continue to grow our digital resource offering. Our focus …
Keeping our members informed
We are currently piloting a new approach for collecting key contact details from our member organisations. This is to ensure that essential communications from us reach the right people. This will enable us to share information about our services and schemes including, for example, learning …
Professional Support and Remediation
The Professional Support and Remediation team offers bespoke action plans aimed at supporting healthcare organisations and practitioners to help individual practitioners return to safe and effective practice. We provide plans for practitioners returning to work and/or re-skilling and remediation. For example, during the Covid-19 pandemic …
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Coronavirus clinical negligence claims protocol hailed
Interested parties in the management of clinical negligence claims during the current, ongoing coronavirus situation have hailed a welcome, new protocol for handling claims at this time. The patient safety charity Action against Medical Accidents (AvMA), NHS Resolution which handles all claims against the NHS …
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Case of note: XX v. Whittington Hospital NHS Trust (Supreme Court, 1 April 2020)
XX was a woman in her late 20s at the time of the negligence which led to her claim. The trust failed to identify invasive carcinoma in the years leading to 2012. Had they detected preliminary signs in 2008, there would have been a 95% chance …
New resources to support general practice
Since we extended our services to include general practice indemnity eighteen months ago, we have developed our primary care resources to sit alongside our clinical negligence schemes. These now include: podcasts, videos and Covid-19 guidance to help support beneficiaries of our schemes. As part of …
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Practitioner Performance Advice offers behavioural assessments remotely
In response to the Covid-19 pandemic, parts of the organisation swiftly adapted service delivery to meet the demands of the changing landscape. As part of this work, Practitioner Performance Advice is delivering behavioural assessments remotely to support organisations managing performance concerns. We are pleased that …
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Customer survey 2020
The results of our 2020 customer survey have been extremely positive, with 72 per cent of customers stating they were happy with the services we provide – another year-on-year increase overall. Some 96 per cent of Practitioner Performance Advice customers were satisfied with the service …
