Training and risk assessments recommended to address workplace violence in the NHS
A report published today by NHS Resolution highlights how workplace violence in the NHS can be prevented and reduced by ensuring high-quality, accurate risk assessments that acknowledge and mitigate the risks of escalating violence are undertaken. ‘Learning from workplace violence claims within the NHS: a …
Lorry driver in dishonest NHS compensation case
A judge has ruled that a lorry driver from Liverpool was fundamentally dishonest about his injuries in his attempt to claim more than £2.3 million in compensation from the NHS. Nigel Brown’s claim for clinical negligence against Liverpool University Hospitals NHS Foundation Trust and Mersey …
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Associate Advisers join to deliver education
In July we welcomed six Associate Advisers for Education to the Practitioner Performance Advice team. This small cohort of Associates will collaborate with our established Advice colleagues to deliver educational programmes aimed at building knowledge and capability in handling complex performance cases. They bring expertise and experience …
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Sharing learning at Nordic Meeting 2024
On 30 August 2024, NHS Resolution’s CEO Helen Vernon spoke virtually to patient insurers from Norway, Denmark, Finland and Iceland about NHS Resolution work in handling claims and sharing learning with the English healthcare system. As an organisation, we are committed to attending such meetings …
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Informal First – the value of informal resolution and how Advice can support you
I have had the privilege to work alongside the Practitioner Performance Advice Service (and its predecessor organisations) for over 20 years. When I first started as an adviser, most of my conversations with medical managers drew heavily on the formal processes set out in national …
Sharing our learning for World Patient Safety Day 2024
On Tuesday 17 September we recognised World Patient Safety Day. Each year, a new theme is selected to highlight a priority patient safety area needing urgent and concerted action, with this year’s theme focusing on “improving diagnosis for patient safety”. The awareness day was originated …
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Publication of scorecards 2024
We have made our 2024 claims scorecards available on our extranet for our members and have supported this with an email on 4 September 2024. Our scorecard is a unique, interactive tool in an excel format to assist NHS trusts and their clinical teams with …
NHS Resolution announces new Clinical Negligence Claims Agreement 2024
NHS Resolution is pleased to announce the implementation of a new Clinical Negligence Claims Agreement for 2024. This agreement has been developed in collaboration with key stakeholders, including Action against Medical Accidents (AvMA) and the Society of Clinical Injury Lawyers (SCIL). Key features of the …
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