Practitioner Performance Advice offers behavioural assessments remotely
In response to the Covid-19 pandemic, parts of the organisation swiftly adapted service delivery to meet the demands of the changing landscape. As part of this work, Practitioner Performance Advice is delivering behavioural assessments remotely to support organisations managing performance concerns. We are pleased that …
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Customer survey 2020
The results of our 2020 customer survey have been extremely positive, with 72 per cent of customers stating they were happy with the services we provide – another year-on-year increase overall. Some 96 per cent of Practitioner Performance Advice customers were satisfied with the service …
NHS Resolution’s Annual report and accounts 2019/20
NHS Resolution’s Annual report and accounts reports on the first year of a new indemnity scheme for General Practice (CNSGP), bringing information on clinical negligence claims against the NHS in England under one roof for the first time. The report also describes the rapid launch …
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New claims management coding to drive improvements in maternal and neonatal care
Marking the launch of the 20th international Group B Strep Awareness Month on 1 July, NHS Resolution has recently introduced a series of new learning codes to its claims management system to improve the identification of injuries suffered by babies in the neonatal period. The …
NHS Resolution appoints Niamh McKenna as first CIO
We are delighted to announce the appointment of Niamh McKenna as NHS Resolution’s first Chief Information Officer. NHS Resolution holds a unique place in the healthcare system and we are embarking on an ambitious strategy to transform the way in which we use the data …
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NHS Resolution’s successful claims mediation service set to continue with award of new three-year contract
Following a rigorous and highly competitive retender process, NHS Resolution has announced the award of a new three-year contract to manage its successful and highly-regarded claims mediation service. Four providers have been contracted to deliver the service in partnership with the organisation; the Centre for …
Case of note: ABC v. St. George’s University Hospital NHS FT, SW London & St. George’s Mental Health NHST and Another (High Court, 28 February 2020 – Yip J.)
In 2007 XX, who was ABC’s father, killed her mother. He was found guilty of manslaughter by reason of diminished responsibility and made subject to a hospital order under the Mental Health Act. He was placed at a facility run by the second defendant, where …
A year of the Clinical Negligence Scheme for General Practice
The way we work with general practice has changed significantly over the past year, most recently with the launch of the Existing Liabilities Scheme for General Practice (ELSGP). A couple of years ago, rising indemnity costs were an increasing source of concern for general practitioners, …
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