Launch of resources on preventing needlestick injuries
We received 2,600 claims for needlestick injuries for incidents occurring in the period 2012-2022. Of these, 1,947 were successful claims, costing the NHS £10.8 million. Currently, 167 claims remain open and are still being considered. Needlestick injuries can be costly to investigate and increase the …
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Learning from venous thromboembolisms
From 1 April 2012 until 31 March 2022 we documented 687 closed claims relating to venous thromboembolism (VTE) injuries. Of these, 411 claims were settled with damages paid costing the NHS over £23 million. VTE is an umbrella term for deep vein thrombosis and pulmonary …
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Publication of the first two Insights papers of 2023
Our Practitioner Performance Advice service has published its first two Insights papers of 2023. Supporting the management of performance concerns within primary care was published on 30 March 2023 and analyses over 700 primary care advice cases received between April 2017 and March 2022. By …
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Case of note: White (deceased) v. Secretary of State for Health and Social Care (High Court, 2 December 2022 – Jeremy Hyam KC)
Introduction Mr. White died on 8 April 2020 from mesothelioma at the age of 87. His estate claimed that his death had been caused through wrongful exposure to asbestos dust whilst working at Sefton General Hospital in Liverpool between 1949 and 1960, when he was …
NHS Resolution outlines its primary care offer
The launch of our state-backed general practice indemnity schemes in April 2019 and 2020 means that NHS Resolution offers support and insights to those working in primary care, from across all of our four service areas: Claims Management, Practitioner Performance Advice, Primary Care Appeals and …
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The role of Primary Care Appeals
Jonathan Haley is the Head of Appeals at NHS Resolution and leads the work of the Primary Care Appeals service. In this blog he discusses the important role that his team play in providing fair resolution of appeals and contracting disputes in primary care. The …
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NHS Resolution achieves “We invest in People Gold accreditation”
Following an assessment by Investors in People, we are pleased to announce that we have achieved ‘We invest in people’ gold accreditation. Investors in People is an independent look at the way an organisation leads, manages and develops its people, using a framework made up …
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Additional resources to support general practice indemnity now available
We have created additional materials to help beneficiaries understand what is covered under each of our general practice indemnity schemes. The GPI reporting flowchart outlines when a claim should be reported to us or the relevant medical defence organisation (MDO), and whether the incident is …













