Virtual forum on fundamental dishonesty
On 31 January 2024, NHS Resolution held a virtual forum on the law and practice surrounding fundamental dishonesty. Our Claims Management function will always focus on achieving fair and timely resolution of compensation claims. Fundamental dishonesty refers to a situation where the claimant has given …
Read more [Continue reading] Virtual forum on fundamental dishonesty
Attendees praise Primary Care Appeals training workshops
Our Primary Care Appeals service recently delivered two online training workshops, on the resolution of primary care dental services disputes, for NHS England regional dental commissioning teams and integrated care boards, with observers from the British Dental Association in attendance. Drawing on decades of experience …
Read more [Continue reading] Attendees praise Primary Care Appeals training workshops
Help influence patient safety improvements through NHSE consultation
NHS England has launched a consultation seeking views on whether the existing Never events framework remains an effective mechanism to support patient safety improvement. Never Events are defined as patient safety events that are ‘wholly preventable’ because of the existence of strong systemic protective barriers …
Read more [Continue reading] Help influence patient safety improvements through NHSE consultation
Dr Denise Chaffer honoured with CBE
We are delighted to announce that Dr Denise Chaffer, recently retired Director of Safety and Learning for NHS Resolution has been awarded a CBE in the King’s New Year’s Honours. This is a fantastic recognition of Denise’s distinguished career in the NHS and her leadership …
Read more [Continue reading] Dr Denise Chaffer honoured with CBE
New Insights looking at Performers List suspensions
Our Practitioner Performance Advice (Advice) service has published its latest Insights paper: Insights from five years of supporting the management of Medical and Dental Performers List suspensions which analyses 198 Performers List suspension episodes received from England and Wales in the period 2018/19 to 2022/23. …
Read more [Continue reading] New Insights looking at Performers List suspensions
New maternity team reviews
As maternity services continue to feature in the news, our Practitioner Performance Advice function has launched its new maternity team review offering. The maternity team review is targeted specifically at maternity teams. It: recognises the key roles that members from the multidisciplinary team play in …
Case of note: Anna Callaghan v. South Tees Hospitals NHS Foundation Trust (High Court, 19 May 2023 – Ellenbogen J.)
Introduction This case involved the death of a week-old baby, following initial discharge from hospital, from Group B Streptococcus bacterial meningitis and septicaemia. Allegations centred on the midwifery care. The judgment is lengthy, amounting to 131 paragraphs and 53 pages, so this report is necessarily …
Primary Care Appeals offers support to integrated care boards, including upcoming workshops
As integrated care boards (ICBs) embed and assume primary care commissioning functions, our Primary Care Appeals service this month contacted primary care (commissioning) leads at ICBs to highlight the role that the service plays in the NHS, its relevance to the work of ICBs and …












