National journey to improvement webinar resources
On Wednesday 16 July 2025, we held a national journey to improvement webinar focussing on the engagement of patients, families and staff in the improvement of NHS service and to help reduce the risk of future claims. We were pleased to be joined by representatives …
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New Insights publication: Trends from Practitioner Performance Advice’s support of the management of exclusions in England
Our Practitioner Performance Advice service (Advice) has published its latest Insights paper: Trends from Practitioner Performance Advice’s support of the management of exclusions in England. Analysis and commentary from Practitioner Performance Advice’s support of the management of exclusions in England. This annual publication represents our …
NHS Resolution awards new contract for claims mediation
Following a robust and competitive retender process, NHS Resolution has announced the award of a new four-year contract to our panel to mediate disputes arising from personal injury and clinical negligence incidents and claims. Three providers have been contracted from 1 August 2025 to deliver …
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New Early Notification Scheme FutureNHS workspace launch!
We are excited to announce the launch of our new Early Notification (EN) scheme FutureNHS workspace, created to support collaboration, share resources and update on scheme developments. The space is designed to help you: Connect with colleagues and your regional contacts in the EN Scheme …
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Sharing insights at key conferences in 2025
We are exhibiting at key external conferences in 2025, providing a valuable opportunity to meet with our members and key stakeholders and supporting the delivery of our newly published corporate strategy. Upcoming conferences include: Health Service Journal (HSJ) Patient Safety Congress, Manchester Central Convention Complex, …
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Education Programme Updates from Practitioner Performance Advice
Compassionate Conversations In our fast-paced and challenging healthcare environment compassion isn’t simply a value, it’s a vital tool for fostering connection, trust, and resilience. The Compassionate Conversations programme, developed by Practitioner Performance Advice equips staff with the insights, tools and materials to harness the power …
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NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
NHS Resolution welcomes the publication of Dr Penny Dash’s review
We look forward to working with partners through the National Quality Board and to contributing our data and insights to improve the quality and experience of healthcare for patients. You can read the full report here.
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