About this event
This is an interactive course and uses case studies to explore and develop the key skills and knowledge required by case investigators.
Places are open on a first come first served basis, please book on Eventbrite early to secure your place.
Objectives
By the end of the course, delegates will be able to:
- explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
- explain why the decision to investigate is made and suggest other options to resolve performance concerns
- describe roles and responsibilities for those involved in investigations
- plan for an investigation which meets national requirements
- describe the principles of robust and meaningful terms of reference and know how to work within them
- collect, review and weigh evidence
- conduct an investigative interview using a structured approach
- recognise the key skills and attributes of a case investigator
- recognise their own limits of competence and access sources of support and expertise
- reference relevant national/local standards
- write an investigation report with conclusions
- describe the potential legal challenges to an investigation
Course topics
– dealing with concerns about a practitioner’s practice
– investigation roles and responsibilities
– starting the investigation
– gathering evidence
– interviewing witnesses
– report writing
– supporting the practitioner
– responding to legal challenges
– support for case investigators
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