We try to work in a professional, fair and courteous way at all times. We recognise, however, that things can go wrong and we encourage anyone who wishes to make a complaint to talk to their contact at NHS Resolution who may be able to deal with your complaint quickly.
If that is not possible, or you remain dissatisfied with your response please contact the Head of Corporate and Information Governance by emailing complaints@resolution.nhs.uk who can advise you about how you may want to pursue your complaint. Click here to view our full complaints policy.
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