Sharing NHS Resolution insights at events in 2023
In 2023, NHS Resolution will attend a number of external events and conferences. In addition to our various service areas attending a range of these, we will have a corporate presence at five key external events and conferences: Royal College of Nursing (RCN) Congress: The …
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Being fair 2 – improving organisational culture in the NHS
Being fair 2 aims to promote the value of a person-centred workplace that is compassionate, safe and fair. A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals …
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Learning from venous thromboembolisms
From 1 April 2012 until 31 March 2022 we documented 687 closed claims relating to venous thromboembolism (VTE) injuries. Of these, 411 claims were settled with damages paid costing the NHS over £23 million. VTE is an umbrella term for deep vein thrombosis and pulmonary …
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Case of note: White (deceased) v. Secretary of State for Health and Social Care (High Court, 2 December 2022 – Jeremy Hyam KC)
Introduction Mr. White died on 8 April 2020 from mesothelioma at the age of 87. His estate claimed that his death had been caused through wrongful exposure to asbestos dust whilst working at Sefton General Hospital in Liverpool between 1949 and 1960, when he was …
NHS Resolution outlines its primary care offer
The launch of our state-backed general practice indemnity schemes in April 2019 and 2020 means that NHS Resolution offers support and insights to those working in primary care, from across all of our four service areas: Claims Management, Practitioner Performance Advice, Primary Care Appeals and …
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The role of Primary Care Appeals
Jonathan Haley is the Head of Appeals at NHS Resolution and leads the work of the Primary Care Appeals service. In this blog he discusses the important role that his team play in providing fair resolution of appeals and contracting disputes in primary care. The …
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NHS Resolution achieves “We invest in People Gold accreditation”
Following an assessment by Investors in People, we are pleased to announce that we have achieved ‘We invest in people’ gold accreditation. Investors in People is an independent look at the way an organisation leads, manages and develops its people, using a framework made up …
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The Being Fair report, three years on
NHS Resolution’s Being fair report aims to promote a just and learning culture when things go wrong in the NHS. A just and learning culture is the balance of fairness, justice, learning, and taking responsibility for actions. It is not about seeking to blame the …
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