Virtual forum on fundamental dishonesty
On 31 January 2024, NHS Resolution held a virtual forum on the law and practice surrounding fundamental dishonesty. Our Claims Management function will always focus on achieving fair and timely resolution of compensation claims. Fundamental dishonesty refers to a situation where the claimant has given …
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Attendees praise Primary Care Appeals training workshops
Our Primary Care Appeals service recently delivered two online training workshops, on the resolution of primary care dental services disputes, for NHS England regional dental commissioning teams and integrated care boards, with observers from the British Dental Association in attendance. Drawing on decades of experience …
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Help influence patient safety improvements through NHSE consultation
NHS England has launched a consultation seeking views on whether the existing Never events framework remains an effective mechanism to support patient safety improvement. Never Events are defined as patient safety events that are ‘wholly preventable’ because of the existence of strong systemic protective barriers …
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New maternity team reviews
As maternity services continue to feature in the news, our Practitioner Performance Advice function has launched its new maternity team review offering. The maternity team review is targeted specifically at maternity teams. It: recognises the key roles that members from the multidisciplinary team play in …
Case of note: Anna Callaghan v. South Tees Hospitals NHS Foundation Trust (High Court, 19 May 2023 – Ellenbogen J.)
Introduction This case involved the death of a week-old baby, following initial discharge from hospital, from Group B Streptococcus bacterial meningitis and septicaemia. Allegations centred on the midwifery care. The judgment is lengthy, amounting to 131 paragraphs and 53 pages, so this report is necessarily …
Primary Care Appeals offers support to integrated care boards, including upcoming workshops
As integrated care boards (ICBs) embed and assume primary care commissioning functions, our Primary Care Appeals service this month contacted primary care (commissioning) leads at ICBs to highlight the role that the service plays in the NHS, its relevance to the work of ICBs and …
New NHS Resolution podcast shines light on emergency department claims
NHS Resolution is pleased to launch a new podcast episode: ‘Learning from emergency department claims’. The episode brings together guests working in emergency medicine to discuss clinical negligence claims related to the emergency department, and how insights from claims data can be used to help …
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NHS Resolution Conference: ‘Implementing recommendations: shared insights to reduce claims in emergency medicine’
Thank you to everyone that attended our face-to-face national emergency medicine conference on Monday 9 October 2023, Implementing recommendations: shared insights to reduce claims in emergency medicine. The conference followed our highly successful maternity conference last year. We were delighted to be joined by 150 …












