Resolving concerns about behaviour
We support the fair and effective management and resolution of concerns about practitioner behaviour, which account for some 60 per cent of cases that are dealt with by the Practitioner Performance Advice service. We can offer support to healthcare organisations on behavioural concerns across the …
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Healthcare Professional Alert Notices
We are responsible for the management of the Healthcare Professional Alert Notices (HPANs) system. This is a system where notices are issued by us to inform NHS bodies and others about health professionals who may pose a significant risk of harm to patients, staff or …
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The maternity incentive scheme year two results
The maternity incentive scheme was launched by NHS Resolution at the end of 2017. Trusts that successfully achieve all of the ten safety actions recover not only their contribution to the maternity incentive fund, but also a share of any unallocated monies. Unsuccessful trusts are …
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Mediation in healthcare claims – an evaluation
NHS Resolution has undertaken an evaluation of its claims mediation service to address the following issues: determine mediation’s efficacy as a resolution tool; understand when mediation is most effective as an intervention; and inform the next mediation procurement exercise The following findings were made from …
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Case of note: ZZZ v. Yeovil District Hospital NHS Foundation Trust (High Court, 26 June 2019 – Garnham J.)
ZZZ v. Yeovil District Hospital NHS Foundation Trust A young woman (referred to as XXX) was a rear seat passenger in a car which was involved in a road traffic collision at 09.17 on 27 October 2011. She was wearing a lap seat belt but …
Case of note: Hooper v. Basildon and Thurrock University Hospitals NHS Foundation Trust (Central London County Court 15 February 2019 – Judge Baucher)
Causation in stroke case Factual summary Mr Hooper, a self-employed businessman aged 50, felt unwell at work on 18 July 2011. He was taken home by a colleague and his wife called an ambulance. He was admitted to Basildon Hospital at 13.04. The attending doctor …
Practitioner performance assessments and a review of our professional support and remediation service
Assessment service When organisations have concerns about individual doctors, dentists or pharmacists, our assessment service can help to clarify and understand their performance and to provide a developmental and sound basis upon which to bring the case towards a resolution. Following a review of our …
Core system review update
We are currently undertaking a review of our IT core system, extranet and digital capabilities to ensure that they are fit for purpose in the long term. This work will help us best understand what we need from our systems to support our staff in …
