The benefits of alternative dispute resolution
We are committed to using all forms of dispute resolution to avoid formal court proceedings and in December 2016 launched our first mediation service. This employs third party mediation providers to help claimants and NHS trusts reach fair resolution. Our Head of Dispute Resolution and …
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An early look at the NHS Resolution Strategy 2022-25
We will soon be launching our new three-year strategy. We are eager to ensure that our new strategy builds on the successes that we’ve had over the course of the last five years and reflects the environment you’re working in now. We have four intended …
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Inquiry into NHS Litigation Reform
In September 2021, the UK Parliament’s Health and Social Care Select Committee (HSCSC) Committee launched a new inquiry to examine the case for the reform of NHS litigation. The Department of Health and Social Care (DHSC) submitted written evidence to this inquiry focussing on the …
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Continuing to support the Covid-19 response and NHS staff during the pandemic
As we enter into the second autumn of the pandemic, we continue to work with our partners to support the Covid-19 response and NHS staff. We’ve been working with the Department of Health and Social Care and NHS England and NHS Improvement to ensure that …
Practitioner Performance Advice launches a range of digital resources
Our Practitioner Performance Advice education service has developed a range of digital resources, including five short, informational videos detailing key aspects of the service. The videos form part of the service’s overall aim to support the healthcare system in understanding, managing and resolving performance concerns …
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Case of note: Barking, Havering and Redbridge University Hospitals NHS Trust . AKC (High Court, 29 September 2021 – Steyn J. and Master Brown)
This was a complex and high value clinical negligence case involving the treatment of a cerebral arterio-venous malformation in 2012. The trust admitted liability and settlement received court approval in 2019. Solicitors for the claimant submitted a bill of costs exceeding £1m. NHS Resolution argued …
2021 Scorecards launch
Our 2021 Claims scorecards were launched on 14 September and are available to members via our extranet. The individual scorecards allows our members to view both clinical and non-clinical claims, by type and cost. The scorecards play a pivotal role in allowing NHS trusts and …
Primary Care Appeals outlines its role in dispute resolution
Our Primary Care Appeals service has launched a video outlining its role in the NHS dispute resolution procedure. As an appellate body, the service is responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to …
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