Duty of candour animation offers guidance on the importance of being open and honest
Being open and honest with patients and those close to them is always the right thing to do and is often referred to as the duty of candour. NHS Resolution has produced a short animation to help those working in health and social care to …
Case of Note: Evie Toombes v. Dr. Mitchell (High Court 21 December 2020 – Lambert J. and 1 December 2021 – Judge Coe QC)
Introduction This was an unusual case which appeared before the High Court on two occasions. It involved alleged negligence by Dr. Mitchell, a general practitioner, in giving advice to Evie’s mother in February 2001 concerning folic acid supplements. Evie was born in November 2001 and …
Learning from Emergency Medicine compensation claims
NHS Resolution has today published a set of three reports which explore clinical issues that contribute to compensation claims within Emergency Departments. Emergency Departments (ED) in England provide a high-quality service to patients under challenging circumstances. It is understanding how claims can provide unique learning …
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NHS Resolution migrates to NHSmail
Niamh McKenna, NHS Resolution’s Chief Information Officer, discusses the benefits of the organisation moving to NHSmail, a key aspect of its digital transformation journey. Working at the crossroads of the health and justice systems, NHS Resolution fulfils a unique and vital role, driving improvements in …
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Recovery of payments ruling – implications for pharmacies
In a recent case handled by our Primary Care Appeals service, a pharmacy had appealed against the decision of NHS England and NHS Improvement (NHSEI) to recover out of pocket expenses relating to the dispensing of medicines. The pharmacy had claimed that NHSEI were stopped …
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Virtual learning forums in March 2022
Join our March 2022 virtual learning forums, organised by our Safety and Learning service in partnership with other health system providers. 1. Thursday 3 March 2022, 12.30-1.30: Virtual learning forum hosted by NHS Resolution and GIRFT Our Safety and Learning team is hosting virtual learning …
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GPs at risk of losing payments over late submission
Primary Care Appeals has recently determined a number of disputes between general practices and NHS England and NHS Improvement (NHSEI) where the practices had claimed that the demands placed upon them by the Covid-19 vaccination programme had meant that they had failed to submit on …
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Cases of note: Paul v. Royal Wolverhampton NHS Trust; Polmear v. Royal Cornwall Hospital NHS Trust; Purchase v. Ahmed (Court of Appeal 13 January 2022)
These three cases were heard together by the court. All involved “secondary victims”, in other words people who were not directly subject to the alleged negligence, but either witnessed a shocking event or came upon it in its immediate aftermath. Those directly affected are known …












