NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
Publication of NHSE Patient Safety Strategy for Primary Care
The NHS Primary care patient safety strategy, published in September 2024, builds on the 2019 NHS Patient Safety Strategy by incorporating elements which are specific to the structure and operations of general practice, as well as the services of community pharmacy, optometry and dentistry which …
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NHS Resolution continues trend of resolving more cases without need for litigation
NHS Resolution’s Annual report and accounts for 2023/24, published today, demonstrates that the organisation’s continued innovation in dispute resolution, and a collaborative approach, have continued to deliver benefits and enhance opportunities to learn and improve safety. In line with NHS Resolution’s strategy to keep patients …
New Insights publication about Professional Support and Remediation action plans
Today our Practitioner Performance Advice service (Advice) has published a second Insights publication focused on Professional Support and Remediation (PSR) action plans: Practitioner and healthcare organisation experiences of Professional Support and Remediation action plans. Action plans are bespoke tailored programmes of activities with objectives, designed …
Experiences of ethnic minority and IMG practitioners: Improving fairness in the management of concerns
Today our Practitioner Performance Advice service (Advice) has published research and resources, including an Insights paper and case studies, aimed at: i) Understanding the lived experience of ethnic minority and international medical graduate (IMG) practitioners who are the subject of performance concerns reported to us. …
New Insights publication: Specialties in performance cases
Our Practitioner Performance Advice service (Advice) has published its latest Insights paper, Specialties in Practitioner Performance Advice cases: Key themes and use of our services. In this Insights publication we draw from our unique position to share the range of concerns about practitioner performance across the …
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NHS Resolution Conference: ‘Implementing recommendations: shared insights to reduce claims in emergency medicine’
Thank you to everyone that attended our face-to-face national emergency medicine conference on Monday 9 October 2023, Implementing recommendations: shared insights to reduce claims in emergency medicine. The conference followed our highly successful maternity conference last year. We were delighted to be joined by 150 …
New Insights: Exclusion trends and evaluation of NHS Resolution resources to manage exclusions
Our Practitioner Performance Advice service has published its latest Insights paper: Exclusion trends and evaluation of NHS Resolution resources to manage exclusions. This looks at episodes of formal exclusion in England on which advice was requested in the four year period 2019/20 to 2022/23. It …












