Publication of Factsheet 6 for 2024/25
Primary Care Appeals (Appeals) is responsible for the fair, prompt and cost effective resolution of appeals and disputes involving primary care contractors [GPs, dentists, pharmacies and opticians] and primary care commissioners. Our Appeals service has recently published Factsheet 6: Primary Care Appeals statistics 2024/25, which …
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Primary Care Appeals launches new webpage outlining support it provides
Our Primary Care Appeals service has launched a new webpage, providing a clear overview of its unique role and the support we provide to commissioners of primary care services (medical, dental, pharmacy and ophthalmic) and primary care contractors. Primary Care Appeals has long delivered an …
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Attendees praise Primary Care Appeals training workshops
Our Primary Care Appeals service recently delivered two online training workshops, on the resolution of primary care dental services disputes, for NHS England regional dental commissioning teams and integrated care boards, with observers from the British Dental Association in attendance. Drawing on decades of experience …
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Primary Care Appeals offers support to integrated care boards, including upcoming workshops
As integrated care boards (ICBs) embed and assume primary care commissioning functions, our Primary Care Appeals service this month contacted primary care (commissioning) leads at ICBs to highlight the role that the service plays in the NHS, its relevance to the work of ICBs and …
Publication of Factsheet 6 for 2022/23
On 12 July our Primary Care Appeals service published its Factsheet 6 for 2022/23. This annual publication provides a clear statistical overview of the appeals and disputes cases, pertaining to primary care, managed by the service each financial year. This year’s Factsheet 6 For the …
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NHS Resolution outlines its primary care offer
The launch of our state-backed general practice indemnity schemes in April 2019 and 2020 means that NHS Resolution offers support and insights to those working in primary care, from across all of our four service areas: Claims Management, Practitioner Performance Advice, Primary Care Appeals and …
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The role of Primary Care Appeals
Jonathan Haley is the Head of Appeals at NHS Resolution and leads the work of the Primary Care Appeals service. In this blog he discusses the important role that his team play in providing fair resolution of appeals and contracting disputes in primary care. The …
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Covid-19 pharmacy payments appeals
Following discussions between the Department of Health and Social Care and NHS Resolution’s Primary Care Appeals service, NHS Resolution has delegated authority to handle appeals relating to Covid-19 pharmacy payments with effect from 1 April 2022. (See: Part XVIIID of the Drug Tariff.) Community Pharmacy …
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