NHS Resolution awards new contract for claims mediation
Following a robust and competitive retender process, NHS Resolution has announced the award of a new four-year contract to our panel to mediate disputes arising from personal injury and clinical negligence incidents and claims. Three providers have been contracted from 1 August 2025 to deliver …
Read more [Continue reading] NHS Resolution awards new contract for claims mediation
NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
NHS Resolution appoints Neena Rupani as Associate Non-Executive Director
NHS Resolution is pleased to announce that Neena Rupani has been appointed as Associate Non-Executive Director. With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role, having held various positions in commercial management, pricing, …
NHS Resolution appoints new Chief Financial Officer
NHS Resolution has announced the appointment of Sara Pollock as its new Chief Financial Officer (CFO), effective March 31, 2025. Sara succeeds Joanne Evans, who will retire in April after serving nearly a decade with the organisation. Sara brings 20 years of extensive financial leadership …
Read more [Continue reading] NHS Resolution appoints new Chief Financial Officer
NHS Resolution welcomes Chair’s re-appointment and appointment of Tom Spender as Non-Executive Director
NHS Resolution is pleased to announce the re-appointment of Sally Cheshire CBE as Chair, and the appointment of Tom Spender as Non-Executive Director, following approval by the Secretary of State for Health and Social Care. Sally has been our Chair since September 2022 and …
NHS Resolution continues trend of resolving more cases without need for litigation
NHS Resolution’s Annual report and accounts for 2023/24, published today, demonstrates that the organisation’s continued innovation in dispute resolution, and a collaborative approach, have continued to deliver benefits and enhance opportunities to learn and improve safety. In line with NHS Resolution’s strategy to keep patients …
NHS Resolution publishes Business plan 2024/25
NHS Resolution has published its Business plan 2024/25, outlining its financial and service delivery goals for the third and final year of its strategic plan, Advise, Resolve and Learn: Our Strategy to 2025. The business plan reflects NHS Resolution’s four strategic priorities to resolve issues …
Read more [Continue reading] NHS Resolution publishes Business plan 2024/25
NHS Resolution announces partnership to evaluate maternity safety schemes
NHS Resolution is pleased to announce a collaboration with The Healthcare Improvement Studies Institute (THIS Institute) at the University of Cambridge to support the evaluation of its two maternity safety programmes: the Early Notification Scheme and Maternity Incentive Scheme. The research undertaken by THIS Institute …
