Core system review update
We are currently undertaking a review of our IT core system, extranet and digital capabilities to ensure that they are fit for purpose in the long term. This work will help us best understand what we need from our systems to support our staff in …
Clinical negligence numbers steady, but rising costs remain a concern
Our Annual report and accounts 2018/19 published today shows the number of clinical negligence claims has remained relatively steady, despite rising activity in the NHS. Overall, claims are falling as a proportion of the number of treatment episodes. However the report highlights the concern around …
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New guidance calls on NHS to embed a learning and just culture to support staff, patients and carers
Challenging the NHS’ workplace culture is key to improving patient safety says NHS Resolution in their latest guidance. Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS highlights the need for the NHS to involve users of …
NHS Resolution publishes business plan for 2019/20
Our Business plan 2019/20 has just been published. In it, we set out key objectives for year three of our five year strategy, Delivering fair resolution and learning from harm. We have six key priorities for the new financial year, and in supporting these we …
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Branding recognised at European awards
Our work to rename our organisation and develop service line descriptors to better reflect the breadth of work we undertake was entered into three awards categories: Best naming strategy, Best brand consolidation and Best brand development project to reflect changed mission, values or positioning. Best …
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NHS Resolution confirms seven-strong panel of legal firms to help manage CNSGP claims
NHS Resolution has appointed a panel of seven legal firms to assist it, if necessary, in managing claims presented under a new Clinical Negligence Scheme for General Practice (CNSGP). CNSGP is an indemnity scheme administered by NHS Resolution on behalf of the Secretary of State …
Poole woman jailed for NHS fraud
In the second case of its kind, Lesley Elder has been sentenced to five months in jail for attempting to defraud the NHS of in excess of £2.3m in compensation (Friday 5 April). Browne Jacobson LLP, instructed by NHS Resolution on behalf of George Eliot …
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Solicitor struck off for overcharging the NHS
Andrew Good, previously a joint owner of Hull law firm Rapid Response, has been struck off after a High Court judgment concluded that he showed a “serious lack of integrity” for overcharging the NHS. Lord Justice Flaux overturned a previous ruling that saw Good fined …
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