NHS Resolution publishes Business plan 2024/25
NHS Resolution has published its Business plan 2024/25, outlining its financial and service delivery goals for the third and final year of its strategic plan, Advise, Resolve and Learn: Our Strategy to 2025. The business plan reflects NHS Resolution’s four strategic priorities to resolve issues …
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NHS Resolution announces partnership to evaluate maternity safety schemes
NHS Resolution is pleased to announce a collaboration with The Healthcare Improvement Studies Institute (THIS Institute) at the University of Cambridge to support the evaluation of its two maternity safety programmes: the Early Notification Scheme and Maternity Incentive Scheme. The research undertaken by THIS Institute …
Dr Denise Chaffer honoured with CBE
We are delighted to announce that Dr Denise Chaffer, recently retired Director of Safety and Learning for NHS Resolution has been awarded a CBE in the King’s New Year’s Honours. This is a fantastic recognition of Denise’s distinguished career in the NHS and her leadership …
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New NHS Resolution podcast shines light on emergency department claims
NHS Resolution is pleased to launch a new podcast episode: ‘Learning from emergency department claims’. The episode brings together guests working in emergency medicine to discuss clinical negligence claims related to the emergency department, and how insights from claims data can be used to help …
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Publication of Factsheet 6 for 2022/23
On 12 July our Primary Care Appeals service published its Factsheet 6 for 2022/23. This annual publication provides a clear statistical overview of the appeals and disputes cases, pertaining to primary care, managed by the service each financial year. This year’s Factsheet 6 For the …
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NHS Resolution achieves the Disability Confident Leader – level 3 award
NHS Resolution is pleased to have been awarded the Disability Confident Leader, level 3 award. This is the highest level of accreditation on the Government’s Disability Confident scheme. The award recognises organisations who demonstrate a commitment to supporting disabled people into work through having their …
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NHS Resolution appoints new Director of Safety and Learning
NHS Resolution announces today, 28 July 2023, the appointment of Megan Bidder as the organisation’s new Director of Safety and Learning. Her appointment follows an open and rigorous recruitment process, which assessed candidates across a range of criteria, including their knowledge, experience and understanding of …
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Collaboration continues to cut costs and resolve cases without need for litigation
NHS Resolution’s Annual report and accounts for 2022/23, published today, demonstrates the organisation’s ongoing commitment to an innovative dispute resolution strategy that has effectively reduced litigation rates and costs. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, a …
