NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
NHS Resolution Strategy 2025-2028 and the Business Plan 2025/26 published
We are pleased to share that our new Corporate Strategy for 2025-28, and the Business Plan for 2025/26 have been published. The new strategy, Resolution through collaboration, is a refresh of our previous strategy, building on work undertaken since 2022 which has focused on fair …
NHS Resolution appoints Neena Rupani as Associate Non-Executive Director
NHS Resolution is pleased to announce that Neena Rupani has been appointed as Associate Non-Executive Director. With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role, having held various positions in commercial management, pricing, …
NHS Resolution and Care Quality Commission sign new Memorandum of Understanding
NHS Resolution and the Care Quality Commission (CQC) have signed a new Memorandum of Understanding. The agreement sets out the framework to support the working relationship between the CQC and NHSR to promote the safety and wellbeing of the public receiving NHS funded health and …
NHS Resolution appoints new Chief Financial Officer
NHS Resolution has announced the appointment of Sara Pollock as its new Chief Financial Officer (CFO), effective March 31, 2025. Sara succeeds Joanne Evans, who will retire in April after serving nearly a decade with the organisation. Sara brings 20 years of extensive financial leadership …
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NHS Resolution welcomes Chair’s re-appointment and appointment of Tom Spender as Non-Executive Director
NHS Resolution is pleased to announce the re-appointment of Sally Cheshire CBE as Chair, and the appointment of Tom Spender as Non-Executive Director, following approval by the Secretary of State for Health and Social Care. Sally has been our Chair since September 2022 and …
Re-appointment of NHS Resolution Non-Executive Directors
Nigel Trout‘s appointment as a Non-Executive Director (NED) of NHS Resolution has been extended from 1 October 2024 to 31 December 2024, or until a new a new NED is appointed, whichever is sooner. In addition, the appointment of Charlotte Moar as a Non-Executive Director …
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NHS Resolution continues trend of resolving more cases without need for litigation
NHS Resolution’s Annual report and accounts for 2023/24, published today, demonstrates that the organisation’s continued innovation in dispute resolution, and a collaborative approach, have continued to deliver benefits and enhance opportunities to learn and improve safety. In line with NHS Resolution’s strategy to keep patients …











