New Insights publication: Trends from Practitioner Performance Advice’s support of the management of exclusions in England
Our Practitioner Performance Advice service (Advice) has published its latest Insights paper: Trends from Practitioner Performance Advice’s support of the management of exclusions in England. Analysis and commentary from Practitioner Performance Advice’s support of the management of exclusions in England. This annual publication represents our …
Publication of Factsheet 6 for 2024/25
Primary Care Appeals (Appeals) is responsible for the fair, prompt and cost effective resolution of appeals and disputes involving primary care contractors [GPs, dentists, pharmacies and opticians] and primary care commissioners. Our Appeals service has recently published Factsheet 6: Primary Care Appeals statistics 2024/25, which …
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Case of note: Morawiec v. University College London Hospitals NHS Foundation Trust (Central London County Court, 30 August 2024 – Judge Baucher)
Introduction This case involved allegations that a total knee replacement (TKR) operation on 22 May 2019 was performed negligently and that following this procedure the trust failed adequately to diagnose, treat or act upon the claimant’s presentation. Details An orthopaedic expert instructed on behalf of …
Primary Care Appeals successfully engages with ICBs to improve local decision making
Primary Care Appeals is meeting its priority to engage effectively with integrated care boards to improve local decision making. In November 2024, the Head of Appeals and the Appeals service’s Technical Case Manager delivered a session to the Pharmaceutical Services Regulations Committee of the South …
NHS Resolution updated complaints policy
This month we launched an updated complaints policy aligned with the UK Central Government Complaint Standards. The updated policy supports priority 1 of our strategy – deliver fair resolution. The key change is a simplified two-stage process, replacing the distinction between informal and formal complaints. …
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Major award for NHS Resolution lawyer
Sangita Bodalia, Head of Early Notification (Legal) at NHS Resolution, has won the Civil Lawyer Award at the Asian Legal Awards 2024 on 30 November. Sangita was nominated due to her work with her colleagues and healthcare partners to drive forward the Early Notification Scheme …
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Training and risk assessments recommended to address workplace violence in the NHS
A report published today by NHS Resolution highlights how workplace violence in the NHS can be prevented and reduced by ensuring high-quality, accurate risk assessments that acknowledge and mitigate the risks of escalating violence are undertaken. ‘Learning from workplace violence claims within the NHS: a …
Lorry driver in dishonest NHS compensation case
A judge has ruled that a lorry driver from Liverpool was fundamentally dishonest about his injuries in his attempt to claim more than £2.3 million in compensation from the NHS. Nigel Brown’s claim for clinical negligence against Liverpool University Hospitals NHS Foundation Trust and Mersey …
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