Informal First – the value of informal resolution and how Advice can support you
I have had the privilege to work alongside the Practitioner Performance Advice Service (and its predecessor organisations) for over 20 years. When I first started as an adviser, most of my conversations with medical managers drew heavily on the formal processes set out in national …
New Advice Education Manager
NHS Resolution is pleased to announce the appointment of Rosa Parker as Education Manager within Practitioner Performance Advice. The role of Education Manager is to help healthcare organisations build the knowledge and skills they need to identify, manage and resolve performance concerns locally, through a …
NHS Resolution celebrates International Day of the Midwife 2024
To mark the International Day of the Midwife today, Sunday 5 May 2024, we are delighted to celebrate and hear from some of our talented midwives who work in our Safety and Learning team. We greatly benefit from their important clinical and real-world perspectives. Click …
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Our Safety and Learning offer for General Practice
Our Safety and Learning service covers engagement and education around risks, claims and patient safety best practice, including in general practice (GP) and primary care. Our general practice team draw on learning from claims in primary care to create resources to support primary care. They …
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The impact of education on identifying, managing & resolving performance concerns
I’m Karen Wadman and I’m the Case Advice Technical Lead within the Practitioner Performance Advice team at NHS Resolution. My job is all about providing expert, neutral and independent advice, support and critique on handling performance concerns fairly. My role also includes delivering a range …
National Thrombosis Week 2023
It’s National Thrombosis Week and we’re supporting Thrombosis UK to raise awareness of venous thromboembolism (VTE). VTE is an umbrella term for deep vein thrombosis and pulmonary embolism. 1 in 20 people will have a VTE at some time in their life and this can …
The role of Primary Care Appeals
Jonathan Haley is the Head of Appeals at NHS Resolution and leads the work of the Primary Care Appeals service. In this blog he discusses the important role that his team play in providing fair resolution of appeals and contracting disputes in primary care. The …
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Prof Dame Lesley Regan Talks Embracing Equity for International Women’s Day 2023
Wednesday 8 March 2023 is International Women’s Day, a global day to celebrate the social, economic, cultural, and political achievements of women. The theme for 2023 is #EmbraceEquity, which aims to highlight why gender equity needs to be part of every society’s DNA. To mark the …
