Dr Denise Chaffer honoured with CBE
We are delighted to announce that Dr Denise Chaffer, recently retired Director of Safety and Learning for NHS Resolution has been awarded a CBE in the King’s New Year’s Honours. This is a fantastic recognition of Denise’s distinguished career in the NHS and her leadership …
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New NHS Resolution podcast shines light on emergency department claims
NHS Resolution is pleased to launch a new podcast episode: ‘Learning from emergency department claims’. The episode brings together guests working in emergency medicine to discuss clinical negligence claims related to the emergency department, and how insights from claims data can be used to help …
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NHS Resolution achieves the Disability Confident Leader – level 3 award
NHS Resolution is pleased to have been awarded the Disability Confident Leader, level 3 award. This is the highest level of accreditation on the Government’s Disability Confident scheme. The award recognises organisations who demonstrate a commitment to supporting disabled people into work through having their …
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NHS Resolution appoints new Director of Safety and Learning
NHS Resolution announces today, 28 July 2023, the appointment of Megan Bidder as the organisation’s new Director of Safety and Learning. Her appointment follows an open and rigorous recruitment process, which assessed candidates across a range of criteria, including their knowledge, experience and understanding of …
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Collaboration continues to cut costs and resolve cases without need for litigation
NHS Resolution’s Annual report and accounts for 2022/23, published today, demonstrates the organisation’s ongoing commitment to an innovative dispute resolution strategy that has effectively reduced litigation rates and costs. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, a …
New Insights paper – Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases?
Our Practitioner Performance Advice service has published its latest Insights paper: Demographics, professions and concerns: What are the patterns in Practitioner Performance Advice cases? This Insight looks at over 3,500 practitioners for whom we received a request for advice over a five year period from April …
NHS Resolution publishes business plan for 2023/24
We’re pleased to announce the publication of our 2023/24 business plan. In it, we set out our focus for the next twelve months, as we enter the middle year of our three-year corporate strategy: Advise, Resolve and Learn: Our Strategy to 2025. We will continue …
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Roll-out of compassionate conversations workshops
Our Practitioner Performance Advice Education service is delivering a new evidence-based, half-day workshop, called compassionate conversations. This workshop has been designed for multi-disciplinary audiences who are regularly involved in conversations about individual healthcare practitioners’ performance. It focuses on compassion as a crucial component of such …
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