NHS Resolution awards new contract for claims mediation
Following a robust and competitive retender process, NHS Resolution has announced the award of a new four-year contract to our panel to mediate disputes arising from personal injury and clinical negligence incidents and claims. Three providers have been contracted from 1 August 2025 to deliver …
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NHS Resolution resolves record numbers of compensation claims through collaboration
NHS Resolution’s Annual Report and Accounts for 2024/25, published today, highlights a record 83% of clinical claims being resolved without the need for legal proceedings. In line with NHS Resolution’s strategy to keep patients and healthcare staff out of court, this means that 11,110 clinical …
NHS Resolution welcomes the publication of Dr Penny Dash’s review
We look forward to working with partners through the National Quality Board and to contributing our data and insights to improve the quality and experience of healthcare for patients. You can read the full report here.
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NHS Resolution welcomes the 10 Year Plan
NHS Resolution welcomes the 10 Year Health Plan for England, ‘Fit for the Future’. We look forward to continuing to contribute our expertise in resolution together with insights from the information we hold to support transparency and a rigorous focus on high-quality care for all.
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NHS Resolution Strategy 2025-2028 and the Business Plan 2025/26 published
We are pleased to share that our new Corporate Strategy for 2025-28, and the Business Plan for 2025/26 have been published. The new strategy, Resolution through collaboration, is a refresh of our previous strategy, building on work undertaken since 2022 which has focused on fair …
NHS Resolution appoints Neena Rupani as Associate Non-Executive Director
NHS Resolution is pleased to announce that Neena Rupani has been appointed as Associate Non-Executive Director. With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role, having held various positions in commercial management, pricing, …
NHS Resolution appoints new Chief Financial Officer
NHS Resolution has announced the appointment of Sara Pollock as its new Chief Financial Officer (CFO), effective March 31, 2025. Sara succeeds Joanne Evans, who will retire in April after serving nearly a decade with the organisation. Sara brings 20 years of extensive financial leadership …
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NHS Resolution welcomes Chair’s re-appointment and appointment of Tom Spender as Non-Executive Director
NHS Resolution is pleased to announce the re-appointment of Sally Cheshire CBE as Chair, and the appointment of Tom Spender as Non-Executive Director, following approval by the Secretary of State for Health and Social Care. Sally has been our Chair since September 2022 and …
