Lifecycle of a clinical negligence claim in general practice: infographic and FAQs

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Infographic resource

For practitioners involved in a clinical negligence claim in general practice, NHS Resolution has produced two resources we hope will be of help.

The first is an infographic showing the full lifecycle of a clinical negligence claim in general practice, from the Letter of Notification or request for records, to the closure of the claim.

Click the image below to open it as a PDF.

An infographic showing the lifecycle of a general practice clinical negligence claim, with 18 different points on the timeline, going from 1 to 18. 1. Letter of Notification or request for records (if from solicitors notify NHS Resolution) 2. Letter of Claim, containing allegations (notify NHS Resolution) 3. NHS Resolution may obtain independent expert evidence and assess the strength of the case. 4. Letter of Response - where admissions are indicated the defendant gives permission and an apology will usually be sent. 5. If the Letter of Response is challenged, NHS Resolution will plan next steps 6. If the claim cannot be resolved, the claimant may issue a claim form and Particulars of Claim detailing the allegations. 7. Defendant serves defence 8. Case management and costs conference - court sets directions and budgets. 9. Mutual disclosure of relevant documentation. 10. Mutual exchange of witness statements 11. Mutual exchange of expert liability evidence. 12. Claimant serves a schedule of loss and evidence in support. 13. Defendant serves a counter-schedule of loss and evidence in support. 14. Experts meet to narrow issues and produce joint statement. 15. Further attempt at dispute resolution. 16. Pre-trial review to confirm steps needed before trial. 17. Trial preparation. 18. Trial.

FAQs on general practice claims

We have also produced a set of Frequent Asked Questions for practitioners involved in a clinical negligence claim in general practice.

Access the FAQs on claims in general practice

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