Contact

We would like to hear from you. You can contact us via email, phone or post – please find more information below.

General enquiries

Claims Management

Clinical and non-clinical claims:

For enquiries about Clinical Negligence Scheme for General Practice (CNSGP):

For all general Claims enquires, other than those relating to GP indemnity:

  • 020 7811 2700

For enquiries about GP indemnity:

  • 0207 811 6212

Practitioner Performance Advice

For advice and guidance about the management and resolution of performance concerns about doctors, dentists and pharmacists:

Primary Care Appeals

For information about the resolution of appeals and disputes between primary care contractors:

NHS Resolution Performer and Healthcare Professional Check

To receive technical support for this service:

  • Contact the Help Desk using this webform

To register for an account to use this service:

  • Contact the Help Desk using this webform

Safety and Learning

For scheme members and beneficiaries wanting to better understand their claims risk profile to target their safety activity while sharing learning across the system:

Maternity Incentive Scheme

Early Notification Scheme

Information requests

For freedom of information (FOI) requests, visit our freedom of information page.

For Subject Access Requests, visit our Subject Access Request page.

Press

For media enquiries and members of the press:

Please note this email account is only monitored during normal office hours from 9am to 5pm, excluding public and bank holidays. We run a very limited out-of-hours emergency media relations service.

Events and communications

If you would like to request a speaker from NHS Resolution for your event, please complete our speaker request form.

Complaints

For information about how to make a complaint, visit our Complaints page.

London office

(please use this address for all postal enquiries)

NHS Resolution
8th Floor
10 South Colonnade
Canary Wharf
London
E14 4PU
020 7811 2700

Leeds office

NHS Resolution
7 & 8 Wellington Place,
Leeds,
LS1 4AP

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